Welcome to Tumbleweed Country Music Festival. We’re here to answer your questions! Check out the references below and don’t hesitate to reach out via Facebook, Instagram, Twitter, and however else you can find us!
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This is a family-friendly festival along the gorgeous Missouri River bank covered by mature trees with a playground. Kids 10 years and younger are free!
NO coolers inside Main Stage area (permitted only in camping)
NO Loitering, drinking or grilling in the parking lot (enforced by police)
NO sleeping in cars in the parking lot (enforced by police)
NO outside food or drink (permitted in camping)
NO weapons of any kind (includes pocket knives, pepper spray, fireworks, guns, tasers)
Contained fires are permitted until 2:30am and must be in a 36″ metal fire container with a screen on top (standard at all retailers). If you bring a fire pit, you must also have a 10lb fire extinguisher with it. We’re camping in a forest!
Grills are permitted.
MUSTS TO BRING
– Printed off tickets. We will not accept electronic versions off of your cell phone, receipts, etc. Your ticket must be a hard copy printed off on paper. If your ticket does not scan you will not be granted access.
– Credit Card/ATM Card/Cash- some vendors accept cash only, parking is cash only (see parking info below), liquor/beer sales will accept credit cards in some locations. Please CARPOOL! Parking is $30 per vehicle with unlimited in’s and out’s (except for RV’s) to encourage car-pooling and funds go to the city for the facility usage and cleanup. VIP parking is $50 for the closest location to the festival and includes a free pedicab ride to the main stage or a free pedicab ride with your gear to camping!
– Your ID, a SMILE and some killer boots!!!
WHEN CAN WE ARRIVE? WHEN DO WE HAVE TO LEAVE?
On Thursday, July 27th, Thursday Night campers have access at 5:00pm. Gates open for early entry at 4:45pm.
On Friday, July 28th, campers have access at 1:00pm. Gates open for early-entry attendees at 12:00pm. Standard entry is at 2pm. On Saturday, July 29th, gates open at 11:30am. All attendees must exit by 12:00/noon Sunday.
I NEVER GOT MY TICKETS AFTER I PURCHASED THEM – I NEED MY TICKETS RESENT TO ME?
Please visit www.Ticketfly.com or call 877.435.9849
Pets: Allowed with Service Animal or Companion Pet documentation
Camp Fires: Must be contained in metal fire pit container with mesh cover. Contained fires are permitted until 2:30am and must be in a 36″ metal fire container with a screen on top (standard at all retailers). If you bring a fire pit, you must also have a 10lb fire extinguisher with it. We’re camping in a forest!
MY CREDIT CARD IS BEING DECLINED.
Please make sure your address is imputed EXACTLY as your address on file with your credit card company. Please contact your CC company or check your statement to verify address on file. Any error no matter how small will decline your attempt. This is put in place to reduce fraud associated with purchases.
IS THIS AN ALL AGES FESTIVAL?
Yes, all ages are welcome. Kids 10 and under are free!
HOW CAN I CONTACT CUSTOMER SERVICE FOR QUESTIONS ABOUT TICKETS?
For all ticket concerns or questions please call Ticketfly at 877.435.9849. Please note that ALL SALES ARE FINAL. No Refunds for any reason. We will not respond to refund requests. Thank you.
HOW DO I CONTACT CUSTOMER SERVICE FOR ALL OTHER QUESTIONS?
Please email email@example.com. Please allow up to 48 hours for a response. Please note that ALL SALES are FINAL. No refunds for any reason. We will not respond to refund requests. Thank you.
ARE THERE ANY CELL PHONE CHARGING STATIONS?
Only in VIP.
CAN I LEAVE THE FESTIVAL AND RETURN?
Yes, you will be able to come and go as you wish. Please note that you will be subject to search each time you enter the festival grounds. This is purely for the safety of our guests. PLEASE, there is ZERO loitering in the parking areas and will be strictly enforced for safety reasons.
IF I AM STAYING OFF SITE, CAN I LEAVE AND COME BACK?
WILL YOU BE POSTING SET TIMES IN ADVANCE? WHERE CAN I FIND EXACT SET TIMES?
Set times will be posted closer to the festival dates. Please take the time to explore Tumbleweed, as there are some things happening that will not be posted, and will be exciting to find on your own.
I’M A PHOTOGRAPHER. WHO DO I ARRANGE A PHOTO PASS THROUGH?
Please complete a media form located on the Contact Us page.
WHAT TYPES OF VENDORS WILL BE ON HAND?
There will be a variety of food/beverage/alcohol/arts-crafts/apparel/ and more.
Motorcycles will park on the concrete parking lot near the entrance gate. Limited space available: first come, first reserve!
ACCESS TO THE MAIN STAGE?
Yes, all ticket levels will have unrestricted access to the front of the stage. No special pit tickets or similar exists.
I NEVER GOT MY TICKETS?
Please visit www.Ticketfly.com or call 877.435.9849
I CAN’T GO ANYMORE + I WANT A REFUND.
Just like any event ALL SALES ARE FINAL. When purchasing your ticket you agreed to our ticketing terms. We do not offer refunds for any reason. We will unable to respond to refund requests. Thank you.
CAN I BRING MY KIDS? DO THEY HAVE TO PAY?
Yes. Everyone is allowed in the event with a ticket. Kids 10 and younger are free!
DO I NEED TO PRINT OFF MY TICKETS?
Yes, you MUST print off your tickets on to paper. No other form will be accepted. We will be scanning printed off tickets only. If your ticket does not scan you will not be granted access.
WILL TICKETS BE AVAILABLE FOR PURCHASE AT THE FESTIVAL GATES?
Yes, at higher ‘gate’ prices.
CAN I GET A SINGLE DAY PASS?
Single Day passes to Tumbleweed are not sold.
GETTING HERE FAQ
PLEASE USE THIS GOOGLE MAP LINK!! IOS MAPS CAN LEAD YOU WRONG!
HOW BIG IS MY CAMPING AREA?
It’s open first-come-first reserve camping with a recommended space of 10ft x 15ft per person, but you can camp with friends, family, etc. No true restriction on a reasonable camping area :).
CAN WE LEAVE AND RE-ENTER THE CAMPGROUND AREA?
Yes, as many times as you want.
WHAT ARE THE GENERAL RULES FOR BUYING A CAMPING SPOT?
A camping pass is required to enter the camping grounds. One Camping Pass = One Entrance to Camping.
You cannot camp without a festival pass.
CAN WE BRING IN ALCOHOL?
Only campers can bring in beer and/or liquor to the campgrounds. No outside food/drink in the main stage area.
WHAT WILL YOU BE PROVIDING AT THE CAMPGROUNDS?
There will be 24hr security. There will be water and ice for sale, as well as ATMs and a variety of vendors within the venue.
WHAT EMERGENCY SERVICES WILL BE AVAILABLE ON SITE? WHAT SHOULD I DO IF I NEED EMERGENCY ASSISTANCE (MEDICAL, POLICE, TOWING, LOCKSMITH, ETC.)?
There will be medical assistance available throughout the campgrounds and festival site. You can stop any officer you see, or any staff member you see, for assistance.
WHERE SHOULD I GO IF I LOSE MY KEYS, MY WALLET OR MY FRIENDS?
Go to the Tumbleweed information/ticket booth near the main entrance of the festival.
WILL THERE BE ANY ELECTRICITY IN THE CAMPING AREA?
ARE SERVICE ANIMALS ALLOWED IN THE CAMPSITE?
IS THERE CELL PHONE SERVICE AVAILABLE THROUGHOUT THE FESTIVAL SITE?
Dependent on crowd size. WiFi connections may be available for a small fee.
ARE WE GOING TO BE ABLE TO CAMP NEXT TO OUR CARS?
No. Upon arrival, you will be directed into the main parking area. Camping is located within the park therefore no cars are allowed. Please walk your belongings to the camping area which is very close to the parking lot.
CAN WE BRING WATER INTO THE MAIN CONCERT VENUE FROM THE OUTSIDE?
No. You can purchase water and/or refill at FREE water stations.
WILL WE BE ALLOWED TO LEAVE THE FESTIVAL AND COME BACK?
Yes. No loitering in the parking lots.
WILL CHAIRS BE ALLOWED IN THE CONCERT VENUE?
WILL THERE BE ATM MACHINES INSIDE THE VENUE?